We have a 30-day returns policy, which means you have 30 days after receiving your item to request a return.
Please note that returns postage will be paid by the customer, unless there is a mistake made on our behalf.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
If you wish to return your item:
Unfortunately, we cannot accept returns on sale items or gift cards.
Please note that returns postage will be paid by the customer for international orders.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Get in touch
If you have any questions regarding the returns process, please do not hesitate to get in touch at firstname.lastname@example.org. We will get back to you as soon as we can!